Day: December 15, 2016

One of your many challenges as a manager is determining who on your team has the capacity to be effective in their current role or an open position they want to take.

In Traction, capacity is the last measurable in the GWC equation and is defined this way: “Capacity means having the time as well as the mental, physical, and emotional capacity to do a job well.”

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At a recent business luncheon, a CEO was asked how many people work in his company: “About half of them,” he responded.

Sadly, this glib comment validates what Gallup has been stating for years. Employee engagement levels have hovered around 30% since about 2000, with the most recent statistic at 32% in 2015.

Engaged employees are enthusiastic about their work, dedicated to the success of the company and willing to go the extra mile to ensure it succeeds. They can take a company from good to great.

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