Don’t Confuse Blame With Accountability

Accountability is a basic tenet of EOS®. It’s essential to clarify who is responsible for what, top to bottom.

One of the challenges when creating a culture of accountability is to coach managers not to mistake blame for accountability. They are not the same.

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What If You’re Not the Right Person to Run Your Company?

“I’m not sure I’m the right person to run this company.”

As I started the EOS® process with a marketing agency, the CEO told his leadership team that he wasn’t sure that he was the right person to run the business. He gave everyone full permission to speak up at any time during their exercise if they thought he wasn’t the right person.

are-you-right-person.jpgIt was clear that he was anxious. He wanted to do the right thing for the team and the business, and he didn’t want any elephants in the room.

This CEO was unusual—not because of his doubts, but because of his honesty.

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