Create Accountability Without Having to ‘Tighten the Reins’

This past year I was approached by a CEO who needed to improve accountability within his firm. To do that, he told me he wanted someone to be a tough, hard-charging manager. Someone who would — in his words — “tighten the reins.”  “I can’t do that for you,” I said. “But I can get … Continue reading Create Accountability Without Having to ‘Tighten the Reins’