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Topic: How to be a Great Boss

Advice and Insight for Entrepreneurs and Leadership Teams

Clarity Break Thoughts

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Genuine Praise and Helpful Criticism

Rene Boer August 22, 2018

You can’t be a Great Boss if you shy away from giving feedback, both positive and negative. When you see something, you must say something. Failing to say something speaks volumes about what is important to you.

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Giving Feedback: Three Data Points

Don Tinney June 29, 2018

A helpful discipline when giving feedback to someone, or when having a tough conversation to help correct someone’s unproductive actions, is sharing three data points. Data points are examples of what the person is doing that demonstrates the bad behavior.

If you have to confront one of your people for bad behavior – let’s say he or she is treating people in the office poorly – you owe that person three examples. There is truly magic in three. Two is not enough and four is too many.

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Are You Solving the Wrong Issues?

Connie Chwan June 6, 2018

The most common challenge leadership teams encounter as they learn to IDS™ (Identify, Discuss, Solve) issues is that they move straight to discussion without identifying the root cause of the issue. There is only one difficulty with that approach – the issue is merely a symptom of what is truly happening. If you start discussing right away, you will most likely solve the wrong issue.

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How Do You Know If You’re Leading and Managing Effectively?

Jim Coyle June 1, 2018

How Well Are You Leading And Managing Your Team?

For most companies, this question doesn’t have an easy answer, but it’s usually something like this: “I guess pretty good? My team seems to like me.” Over the years, I have heard versions of this answer many times – but only from companies not running on EOS®! It’s scary how many things are wrong with that answer, not least of which is the belief that being liked is an indication of strong leadership and management skills. These leaders and managers clearly don’t have a way to measure how they are doing.

With a company running on EOS, the answer is completely different.

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Let Silence Do the Heavy Lifting

Jill Young December 6, 2017

It could be that one of the main reasons you are a successful business leader is that you really know how to talk. You’ve been rewarded in your career for being able to talk your way into (or out of) anything. You’ve been successful in convincing people, inspiring people, and getting your way because of your ability to talk. But, like most things in life, too much of a good thing can turn a strength into a weakness.

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Giving Feedback: Speak Truth in Few Words

Mike Paton May 3, 2017

overhead view of businessman giving feedback to an employeeI recently spent the day with two groups of mid-managers, helping them become more comfortable with EOS®, improve their leadership and management skills, and create more accountability. Late in the day, while teaching five important disciplines used by great managers, we had some terrific dialog about providing feedback to employees. The group easily understood the importance of giving both positive and constructive feedback to employees, and about the need to do so quickly (within 24 hours). What they were struggling with was the “how.” In other words, how, exactly, do you give someone negative feedback that is CONstructive rather than DEstructive?

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