Topic: Trust

Advice and Insight for Entrepreneurs and Leadership Teams

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How to Use Feedback to Build Trust and Accountability

In a former life, I worked in large organizations where the human resources (HR) department would conduct “360 Feedback Programs”. If you’re not familiar with this exercise it works like this… 

Subordinates, peers, and their boss are asked to fill out a form to provide “confidential” feedback on your behavior and performance. This is then …

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How To Make Your Good Team A Great Team

how to make your good team a great team One of the toughest obstacles for a leadership team of a company to overcome is “vulnerability-based trust” where it’s safe to have conflict and take risks rather than fear them. It’s human nature to avoid uncomfortable or risky situations. 

Sure, there are people who are calm, cool and collected when the heat rises in a …

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Micromanaging Rocks

magnifying glass and rocks Some leaders and managers have been tempted to deviate from the 5-minute rock review we teach in the weekly Level 10 Meeting™, desiring something more detailed than a simple, on track/off track, report. The concern that team members are inappropriately reporting rocks to be on track when they are not has lead some teams …

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3 Ways to Build Trust in Your Organization

The foundation to a healthy team = trust. The fabric of all organizations = teams. So, the more trusting your teams are, the healthier you will be as an organization.

I just did what Ms. Shultz taught you in your dreaded geometry class: if A = B and B = C, then A must equal …

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Would This Conversation Happen in your Company?

A few years ago, one of my clients was planning to step down as CEO within a couple of years and wanted to appoint his successor from inside the company. What made this tricky was that there wasn’t a single, obvious candidate. Recognizing that whomever he chose would need some time to grow into the …

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