Psychological Safety: The Hidden Ingredient to Successful IDS
Most leadership teams that run on EOS know the IDS process like the back of their hand. Throughout the week, they collect their Issues, prioritize the most important ones in
Most leadership teams that run on EOS know the IDS process like the back of their hand. Throughout the week, they collect their Issues, prioritize the most important ones in
At some point in the growth of a company, every leadership team bumps into the same uncomfortable truth: growth and success don’t eliminate issues; they multiply them. While that realization
Have you ever thought about how much energy it takes to keep the wrong person in the wrong seat in your business? Whether you realize it or not, the energy drain takes a toll on you as the leader and on the company itself in lost production and morale.
A couple of weeks ago, I had a morning appointment with a business owner and an afternoon appointment with an executive (from a different company).
The two meetings couldn’t have been more different.
It could be that one of the main reasons you are a successful business leader is that you really know how to talk. You’ve been rewarded in your career for being able to talk your way into (or out of) anything. You’ve been successful in convincing people, inspiring people, and getting your way because of your ability to talk. But, like most things in life, too much of a good thing can turn a strength into a weakness.

A few weeks ago, I pulled into a convenience store that had a banner out front touting “Best Quality, Fastest Service and Lowest Prices.” When I went into the store it was dirty, and the prices were double what I expected. I even had to go find the cashier! The Sales and Marketing arm of this store did their job of getting me in the door – but Operations didn’t deliver on the promise.