3 Questions Leading to the Right Business Structure

Creating Magic – 10 Common Sense Leadership Strategies From A Life At Disney, by Lee Cockerell, is a great business book.

Organizational structure matters. Lee Cockerell makes the point in the second chapter with his Strategy #2: Break the Mold.

Cockerell tells the story of moving to France to help create Disneyland Paris where he immediately learned that success would depend largely on the quality of the restaurants, given that Europeans love their food.

Business StructureHe realized that the issue was that, in most hotel chains, the chefs report to a food and beverage director, who in turn reports to the general manager. On the other hand, world class chefs are more like artists and their kitchens and dining rooms are their studios. Therefore they prefer working in free standing restaurants rather than hotel chains and resorts.

Cockerell solved the problem by eliminating the middle layer and had the chefs report directly to the general manager, giving them the autonomy they thrive on. He was then able to recruit the top chefs because he told them that working at Disney was like working in an independent restaurant, where the only person they answered to was the owner.

Take a look at how your business is structured and ask yourself these questions:

  1. Will the way you’ve structured your organization foster good communication throughout the organization and rapid decision-making to advance each function of your business?
  2. Are the lines of accountability clear – does everyone know who they report to?
  3. Are roles and responsibilities absolutely clear for every seat in your organization – does each person know what you expect from them?

To see an organizational chart when completed, read chapter 4 of Traction and/or download a sample of an Accountability Chart.

Related Posts

Finding Your Team’s GWC™ Flow Channel

Having the right people in the right seats is essential to your organization’s success. GWC (Get it, Want it, Capacity to do it) serves as the criteria for determining if a person is operating within their true skill set. But how does GWC work over time? That’s where finding your team’s GWC Flow Channel comes in.

Read on »

The Key to Business as Usual (BAU)

Scorecards are often a highly undervalued tool. Plus, it can be hard to develop a good one. In reality, it can take months to get it right. Even when you’ve nailed it, you will still want to review it every 90 days to make sure it gives you data that you can use to make better business decisions.

Read on »

Subscribe to the EOS Blog

Subscribe to the EOS Blog:

LOGIN TO

Base Camp

LOGIN TO

Client Portal

LOGIN TO

ORGANIZATIONAL CHECKUP

Search the EOS Worldwide Blog

Skip to content