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The “Great Resignation” is a real phenomenon affecting millions of business owners. My clients cite recruitment and retention among their top issues in every planning session. How can you scale your business in such a chaotic labor market? How can you promote your most promising employees into bigger roles when finding their replacements is so

Recently, one of my client teams moped into their planning session depleted of their usual energy and enthusiasm. Concerned, I asked them to check-in with an update on what had been happening in the business. “Too many things going on. It seems we can never finish quarters as strong as we start them.” “I have

My phone rang and I saw that it was a client who’d recently begun the journey of implementing EOS™. “Dale, I’m trying, but there are so many daily distractions in my business. How do I get off the hamster wheel?” This is, by far, the number one question I hear from busy entrepreneurs. I reassured

Surprise! You just lost a key client or employee. An important project goes sour. Something or somebody failed to come through at a crucial time. Your sales, profit, and cash are not meeting expectations. If you run a business, you know that surprises come in many forms, but did you ever experience a surprise in