Is Your Scorecard Driving Results?

Hello all:

With many new clients and new Implementers added to our Implementer team lately there have been a lot of new scorecards created out there which is what prompts this urgent message.

In addition to being a temperature gauge, your Scorecard should be driving results. (If you’re not familiar with the Scorecard template, click here to download it.) Of all the EOS tools, the Scorecard seems to be the one that gets the most extreme reaction. People either love it or just don’t get it, or at least struggle with it a bit.

One of my favorite reactions I get occasionally is when clients tell me it’s not working. Upon further digging, I realize it’s not their Scorecard that’s not working-it’s the team that isn’t working.

With this issue, I’ve racked my brain and come to a couple of conclusions as to why some leadership teams have a hard time with the Scorecard and how to get the most out of it. Here are five disciplines to help you get the most out of it:

#1: Make sure that you have 5 to 15 numbers that are the most important activity-based numbers that predict future results. If you’re not sure how to get to an activity-based number, just simply start with one of the future results you’re looking for and work it backwards by asking what the step is that occurs just before this result. I had one particular client work it all the way backward fifteen steps until finding the perfect activity-based number to show future results.

#2: Make sure only one leadership team member owns hitting the number every week.

#3: Make sure there is a goal for each number.

#4: When the goal isn’t met, look into the eyes of the person who owns it and ask, “What are you going to do to get the number back on track for next week’s Scorecard?”

#5: If the number continues to not be hit, you have one of three problems: You’re not holding your people accountable, the wrong person is accountable, or your goal is unrealistic.

You have two choices with your Scorecard. The first is to let it tell you what happened. The second is to use it to make things happen. You choose. If I’m not being clear, please choose number two.

Pick one number that’s off-track this week and drill down on it. Ask why five times to get to the root of why it’s off, or pick the most important number and drive and focus on it for one month and see what happens.

I hope this helps. Thanks for all of your support. Traction has now sold almost 15,000 copies and we have over 20 EOS Implementers around the country. Let me know if we can help in any way.

Stay focused,
Gino

Related Posts

Three Levels to Achieve Focused Leadership

Years ago, during a dinner party, both Bill Gates and Warren Buffet said that focus helped them accomplish their achievements. When the leaders of the organization focus on leading, the business thrives. But achieving focus doesn’t just happen; you have to work through three levels to achieve focused leadership.

Read on »

Clear Signs Guiding Your Destination

On a recent trip to summit Grays Peak in Colorado, I learned a valuable lesson about clarity. It served as a reminder of the importance of clear signs guiding your destination, whether hiking or in business.

Read on »

When the Wrong People Stay, the Right People Leave

My heart broke for a family business recently. I tell their story hoping that it will inspire you to make tough decisions about family members in your business. This family learned the hard way that when the wrong people stay, the right people leave.

Read on »

Subscribe to the EOS Blog

EOS Worldwide

Subscribe to the EOS Blog:

LOGIN TO

Base Camp

LOGIN TO

Client Portal

LOGIN TO

ORGANIZATIONAL CHECKUP

Search the EOS Worldwide Blog

Search
Generic filters