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“The best way to predict the future is to invent it.” Nope, this isn’t a quote from Abraham Lincoln, but Alan Kay. The converse is from Yogi Bera, “If you

Most business owners are eager to see a lot of things happen for, and in, the business each year. So eager that they usually try to do too much. This

To help focus their company’s limited marketing and sales resources, and define how to best serve their customers, EOS® businesses also define their 3 Uniques™. he three uniques are those

Just a little over 20 years ago Zappos went live as an online shoe retail store. Naysayers argued that it would fail. Can you guess why? Because we want to

When driving my truck I often look down at my speed, and occasionally at the “miles left” in my gas tank. I hardly ever check the oil pressure or engine

Have you ever wondered what your contractor or supplier is doing, or questioned: “Where are we?” As a buyer, no one enjoys not knowing. Your customers don’t either. So, why