What Does The Perfect Level 10 Meeting Look Like?

bullseye - level 10 meeting

perfect meeting

In EOS® quarterly sessions, I always ask teams, “What kind of scores are you giving your weekly Level 10 Meetings™?” If I hear low scores – sixes, sevens, eights – I ask, “What would make your meetings a 10?!” People often respond, “We don’t give 10s. There’s always room to get better.”

Avoiding giving a 10 because you just don’t do that misses the point that the Level 10 Meeting, if done well, should be scored a 10. I’m going to tell you what a perfect 10 looks like and how to get better scores in your Level 10 Meetings.

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How To Endure The Unendurable

Stockdale Paradox

Stockdale Paradox

*To help our readers navigate their businesses and organizations during the COVID-19 pandemic, we are re-posting this relevant blog post from November 3, 2015

In my 30-plus years as an entrepreneur, I’ve faced some pretty tough situations in business. We all have. The hardest thing I’ve ever done was to counsel someone facing what seemed like an impossible crisis.

Like the time one of my clients lost millions of dollars in one year and had several none-too-happy bankers considering calling their loans. Or the client who realized that a long-time partnership was not going to work out and they were faced with a messy business divorce. Or the client who was betrayed by a trusted employee who departed with a significant customer, instantly putting the future of the business and his family’s financial security in jeopardy.

But as difficult as these crises were, none of them can compare to the impossible situations faced by military heroes who have endured enemy captivity as a prisoner of war. So, with the help of Jim Collins, I’ve taken a lesson from our brave veterans on how to endure the unendurable.

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An EOS Company’s Guide To Surviving Coronavirus

Not Today #COVID19

Not Today #COVID19

*To help our readers navigate their businesses and organizations during the COVID-19 pandemic, we are re-posting this relevant blog post from Ken DeWitt, previously published on the DeWitt LLC blog.

Many of my clients are downright angry about America’s coronavirus shutdown. Initial reactions include disbelief and anger at the news media or politicians and frustration with the perceived gullibility of large numbers of people who are giving in to panic. Logic is out the window, and fear is palpable.

I’ve been checking in on my current clients more frequently since this crisis began, and they always ask me what I think about the situation.

Simply stated, I’m a realist.

Regardless of how we got here or who is responsible, we are here: facing a “black swan” event that is disrupting our lives, shaking the confidence of family, employees, and communities, and will imperil many of our businesses.

But economically speaking, we’ve been here several times before. While this event might seem unprecedented, what we might go through is nothing new.

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How To Stop Being a Problem-Plagued Company

Two workers in the Operations Department of a company were working one Friday evening to push out a late delivery. One saw a problem about to happen and said to the other, “Look at that!  We can’t ship this out. This order is not correct.”

“You’re right,” said the other, “But neither one of us can fix it. Nobody can fix it until Monday. The boss told us to get this shipment out tonight, and we’ll get yelled at if we don’t. Remember what he did the last time something like this happened?”

So out the order went, and in came an angry customer complaint two days later when the order was delivered. And then out went a chunk of the profits from the order because it cost the company three times as much to fix the error than it would have to get it right the first time.

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