GWC™ – The Difference Between “Capacity” & “Get It”

One of the core EOS® tools for helping a leader determine whether someone is in the right seat is GWC™, which stands for Get it, Want it, and Capacity. When evaluating whether someone GWC’s their job, you must ask three questions – Do they Get it? Do they Want it? Do they have the Capacity to do it? – and answer either “Yes” or “No” to each question. “Maybe” is not an option.

If any one of the three answers is “No,” then that person is in the wrong seat. It’s a very simple and powerful exercise, but when leaders begin to use this tool, they sometimes experience confusion between “Get it” and “Capacity.” Here’s the difference.

Right person in Right Seat.jpg

Get It

“Get it” has to do with a deep understanding of the business function and associated roles. When someone gets it, all of the neurons in his or her brain connect when it comes to functioning in the role. He or she has a feel for all of the ins and outs of the position.

A “No” in getting it (or wanting it) is non-negotiable, and isn’t solvable. If the person doesn’t “Get it,” it’s time to find someone who does.
New Call-to-action

Capacity

“Capacity” has to do with talent, skills, abilities, time, and knowledge. When someone has the Capacity, he or she is capable of doing the work that needs to be done.

Sometimes a “No” here is solvable. While a problem of capacity can be solved, it is rare. If you believe the right person can gain the capacity and you’re willing to invest the time, resources, and energy for him or her to do so, do it.

Unfortunately, most growing organizations need the seat filled completely now and they don’t have the luxury of waiting one to three years for someone to gain the capacity. Sometimes it’s a time capacity issue that can be solved by helping the person delegate and elevate to have enough time to do the job well.

Is Everyone in the Right Seat?

With “Get it” and “Capacity” now clear, think about all of your people right now. Is anyone sitting in a seat who doesn’t get, want, or have the capacity to do the job? If any of the three answers is “No,” you must make a change. You owe it to the company and to that person.

Next Steps

  • Unlock the EOS Toolbox™ to download the free People Analyzer™ and GWC™ tools.
  • Read Chapter 4 of Traction to learn more about strengthening your organization’s People Component™.

New Call-to-action

Related Posts

Are You Making Decisions Out of Love or Fear?

As leaders, we make substantially more decisions than most, and I’ve come to realize that many of our decisions are made out of fear. The root of that fear is now clear, which I will uncover in a moment. First, I’d like to create a little context.Over the last 30 years, I have created five pieces of content to help driven leaders get everything they want out of their professional and personal lives…

Read on »

Creating a Culture of Abundance and Love

Creating a culture of abundance and love isn’t as hokey as it sounds. Instead, it’s one of the key starting points to a successful business. In my experience, if you don’t have a healthy team culture, you’ll struggle to get everything you want out of your business. 

Read on »

Three Ways to Build Great Teams

How do you build great teams? I get asked this question all the time. The research is clear: great teams are built on trust. Below, I cover three ways to build great teams… and they all begin with trust.

Read on »

Subscribe to the EOS Blog

Subscribe to the EOS Blog:

LOGIN TO

Base Camp

LOGIN TO

Client Portal

LOGIN TO

ORGANIZATIONAL CHECKUP

Search the EOS Worldwide Blog

Skip to content