Let’s talk about a tool that fixes one of the biggest hidden problems in most businesses: nobody knows who’s really accountable for what.
You’ve probably got an org chart somewhere—probably made in PowerPoint during a leadership retreat nobody remembers. And let’s be honest: it’s mostly titles, boxes, and a whole lot of guessing.
That’s why in EOS®, we ditch the org chart and build something way more useful: The Accountability Chart.
What It Is (and Isn’t)
The Accountability Chart is not about titles, politics, or seniority. It’s not about who’s been here the longest or whose name is on the truck. It’s about defining what the business needs—then putting the right people in the right seats to get the job done.
We start by asking:
“To grow and thrive the business over the next 6-12 months—what structure would it need?”
And we build from there.
Why It Matters for Veteran-Owned Businesses
In the military, you knew your role. You knew your chain of command. You knew who was responsible for what. That clarity is what made the mission work—even under pressure.
Your business should work the same way.
Too often in small businesses (especially when you’re working with family or friends), roles are messy, titles are vague, and everyone’s stepping on each other’s toes—or worse, avoiding real responsibility. And there’s usually a LOT of ego involved.
The Accountability Chart ends all that.
The Big Shift: One seat = One name
Every seat on the chart has a clear set of 5(ish) major roles. And each seat has one name in it. Not two. Not a team. One person who owns it. That’s how you build clarity and accountability.
No more “I thought you were handling that.”
No more “we’re both kind of over that department.”
Just clean structure, clear expectations, real results.
Final Thoughts
The Accountability Chart isn’t a vanity project—it’s a weapon. It helps you scale, eliminate confusion, and build a team where everyone knows their role and owns it.
And if you’re a veteran business owner, this should feel like coming home. Roles, structure, and accountability are in your DNA. Now it’s time to make sure your business operates with the same clarity and discipline you already know.
Need help building your Accountability Chart? You know where to find me.
