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All of our clients follow the practice of having a weekly Level 10 Meeting. Click here to download the Level 10 agenda. I’ve seen many companies do these meetings, and one huge mistake keeps rearing its ugly head when clients get to the Customer/Employee Headlines, and again when they get to the Issues List: They launch right in and wind up missing the real stuff.

I recently learned of a quote from Ray Kroc, the entrepreneur who took over the McDonald’s corporation in 1954 and built it into the most successful fast-food operation in the world. Ray said, “I didn’t invent the hamburger. I just took it more seriously than anyone else.”

This one has been coming up a lot in sessions lately. That is always a good sign that it is time to share it with everyone. You should find this very helpful in creating context and taking some pressure off when your team is dealing with one of those big, nagging business issues.

A quick message to all business partners and anyone that has a visionary/integrator relationship.

As you may know, one of the core tools and disciplines for helping a leader determine whether someone is in the right seat is GWC™, which is an acronym for making certain that a person gets it, wants it, and has the capacity to do his or her job. If any of the three are a “no,” that person is in the wrong seat. It’s very simple and very powerful.