Latest Posts

What it takes to endure the unendurable


In my 30-plus years as an entrepreneur, I’ve faced some pretty tough situations in business.  We all do.

The hardest thing I’ve ever done is to counsel someone facing what seemed like an impossible crisis. Like the time one of my clients lost millions of dollars in one year and had several none-too-happy bankers considering calling their loans.  Or the client who realized that a long-time partnership was not going to work out and they were faced with a messy business divorce.  Or the client who was betrayed by a trusted employee who departed with a significant customer, instantly putting the future of the business and his family’s financial security in jeopardy.

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I Can’t Meet With You Right Now; I’m too Busy

too busy

I frequently encounter this odd, paradoxical statement in my work. My clients specifically hired me to teach them how to run their businesses in a way that will give them more time and freedom, yet when I try to schedule sessions with them, they often tell me they’re “too busy.” They’re so busy trying to do that they “don’t have time” to learn how to do those things better, faster, and with less effort.

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Why you hate meetings and what you can do about it (part 1 of 2)

Why you hate meetingsI recently checked in on a new client a couple of weeks after their first session with me, and their Integrator was over the moon about how much they’d been accomplishing in their weekly meetings. He said, “We got 10 issues resolved today! Normally, we’d have been hung up and lucky to solve one, but every week, we’re solving things that have been hanging around for months or years, and worse still, the same problems kept recurring. But now we’ve solved them for good, and we can focus on what matters: making our customers happy and growing our business.”

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The world’s largest cocktail napkin

cocktail-napkin-300x225Who hasn’t done this? You’re speaking with someone – perhaps a potential customer at a networking event – and they ask what you do. They are intrigued by your elevator pitch and follow up with, “So exactly how do you do that?”

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