The Pin That Holds EOS® Together

helicopter - What does a helicopter and Level 10 Meetings have to do with each other?

“Jim, it has been just a messed-up quarter. I would grade it a ‘C’ at best,” said the operations leader.

“I have to agree. Things are just off with us and the team. I give the quarter a ‘C-’,“ said the integrator.

The feedback went on in a similar fashion from the rest of the team and I have to say, I was baffled.

This was a great team that rarely had bad quarters. They had their struggles with clients and staff like everyone else, but nothing like “just a messed-up quarter.”

The crazy part was that the team and I really didn’t know what the cause was.

Now, it isn’t the job of an EOS Implementer® to have the answers to fix our issues. But I am more at ease if I have an idea of at least what to write on the Issues List.

Read more

For The Greater Good

Leadership Team I am sitting in a session with a client and we are making sure to flush out all the issues.

The sales and marketing director is going through his list as I write them up on the board. He finishes his list by saying, “And I need to be on the Issues List as well.” This gathered a few looks but I told the group that we had bigger fish to fry so we were not going to dive into solving any of the issues just yet.

Read more

You Don’t Need Agreement, You Need Commitment

discussion over coffeeMany of my clients talk about the struggle they’re having with getting agreement on their team. They say things like “my team is just not on the same page” or “I need to build consensus with my staff.” When I hear this, my answer is always the same: you don’t need agreement, you need commitment. Here’s what I mean…

Read more