The Three Different Types of Issues Lists and Why Every Organization Needs Them

In an open and honest organization, the Issues List is a tool that creates the discipline needed to keep all business issues out in the open and organized. As business coaches or EOS Implementers™ teach, having this level of honesty in an organization means that everyone, from leadership teams and others in the organization, has a clear understanding of what your issues are.

There are three different type of Issues Lists that every leadership team should have in place, including:

1. The Issues List in the Vision/Traction Organization (V/TO)

As taught by business coaches or EOS Implementors, these are the company issues that can be shelved for 90 days and tackled in future quarterly meetings. This list can include items such as new product ideas, key employee issues, technology needs and HR needs.

2. The Weekly Leadership Team Issues List

These issues are the most relevant issues for the week and quarter that must be handled at the highest level at weekly leadership team meetings. These issues include Rocks being off track, a bad number in the Scorecard, key employee issues, major client difficulties and process-related issues.

3. The Departmental Issues List

These issues are on a more local level than the others, and include all the relevant departmental issues for the week that must be tackled during the weekly departmental meetings. This can include the sale team hitting its call numbers, marketing presentations, closing business, marketing and other issues.

Having an open and honest culture with a strong leadership team and clear Issues Lists will allow discussion and solutions to start flowing freely. With each issue properly identified, recorded and compartmentalized into the appropriate list, you can start working on solving them one at a time.

 

Related Posts

When the Entrepreneurial Blues Come Knocking

Entrepreneurs learn early on to get comfortable with being uncomfortable. They can’t depend on predictable paychecks or their efforts panning out every time. From the outside, they usually appear outgoing and confident. But what happens when they lie in bed at night? Usually, that’s when the entrepreneurial blues come knocking. 

Read on »

Just Stick to the Plan

Richard Williams said: “I wrote me a 78-page plan for their whole career before they was even born.” Richard, father of tennis superstars Venus and Serena, may have naysayers, but he knew to just stick to the plan.

Read on »

All Great Companies Have Five Things in Common

Over the years, I’ve worked with hundreds of business owners as a Certified EOS Implementer®. Some ran amazing companies, and some … not so much. I wouldn’t necessarily say the owners ran crappy companies. I mean they did, I just wouldn’t say that. But I have noticed that all great companies have five things in common.

Read on »

Subscribe to the EOS Blog

EOS Worldwide

Subscribe to the EOS Blog:

LOGIN TO

Base Camp

LOGIN TO

Client Portal

LOGIN TO

ORGANIZATIONAL CHECKUP

Search the EOS Worldwide Blog

Search
Generic filters