THE ACCOUNTABILITY CHART
Structure your organization in a way that not only reduces complexity and creates accountability but also clearly defines everyone’s roles and helps get you to the next level. Organizations that are structured to satisfy egos, to avoid upsetting people, or based on what worked in the past don’t serve the greater good of the organization and cannot function well long term.
One of the tools that Pam introduced to us through EOS® was The Accountability Chart, something I wasn’t familiar with. This is different than an org chart. It’s not about a reporting structure; it gives clarity around the roles and responsibilities for the different disciplines in our agency.
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