One thing most successful leaders do well is delegate. Being completely open and honest—this has never come naturally to me. As a busy manager and classic over-committer, I often chose to do something myself that could have been done just as well or better by another member of my team. As a result I spent too much time and energy on stuff I didn’t like to do and wasn’t very good at.
As many entrepreneurs now know, Certified EOS Implementers begin every session by restating our expectations for the day. Every single time we do that – to date nearly 1,500 times with the leadership teams of more than 200 entrepreneurial companies – we’ve asked each member of the team to be “Open and Honest” with us, and with one another. As simple and reasonable as that request might sound, complying with it is difficult, even for the best leaders in the most successful businesses.