It’s a generally held opinion that you only get into the Football Hall of Fame as a quarterback if you have won a Super Bowl. Whether you agree with that unwritten quarterback rule or not, the point is that the Hall of Fame for all sports requires that for an athlete to be elected, the athlete must achieve beyond very high standards indeed.
Two epidemics kill cultures: end-runs and unresolved complaining. These epidemics have a powerful cure in the form of a simple question.
Recently several of my clients asked for help putting together company or departmental scorecards. For many organizations and leaders, finding the right set of 5 to 15 leading indicators that provide an absolute pulse on the business (or the department) is a difficult challenge. Often it takes several months or longer to truly fall in love with your Scorecard.
In considering all the different suggestions for how to have effective meetings, it’s important to focus on the desired outcome. Any meeting you conduct should first have clearly stated, meaningful objectives and a matching agenda to meet those objectives. Don’t meet because it just feels like you need a meeting.
Most entrepreneurs are flying blind – running their businesses on vague sensations, feelings and emotions, rather than data. During a week in which a company wins a big order, gets some positive feedback from a key client, and finally finds the right person to fill a key seat – the company’s owner(s) feel as though they run the very best business in the world. The following week, when the company loses a big sale, gets negative feedback from a client and has to deal with a few people issues – the owner(s) feel as though they run the most troubled company out there.
Most EOS clients have recently finished their annual planning sessions (most in December and January).
