For a company to speak with one voice, communication is key. Host Sue Hawkes talks with Mary Jayne Crocker, EVP and chief operating officer at Bridgewater Bank, and Kelly Knight, president and Implementer™ of EOS Worldwide, about the significance of the 90-day cadence EOS® uses to keep teams engaged and support intentional communication from the CEO to the intern.
Mary Jayne emphasizes the positive impact of meeting regularly with her employees and allowing the vision of the company to cascade through the departments. This ensures everyone is on the same page and working towards the same goals.
She explains how the laser focus from regular reevaluations in the 90-day cycle keeps the team members energized. Mary Jayne also talks about the impact their EOS Implementer® has made on the company by holding members accountable.
Kelly builds on this idea as she dives into EOS’s push for intentional communication to streamline workflow. She references the cadence, or flow sequence, to direct the company towards a shared mission. The conversation branches out by discussing how remote work has impacted this flow.
“Whether you’re in person or whether you’re virtual, it’s just so important to care, first and foremost, [about] the communications piece. And why does that matter? Because it’s all about directing human energy in one, singular direction and keeping everybody on the same page.” – Kelly [19:09]
To drive real traction toward your company’s goals requires discipline and consistency.