What Is
LMA?

Strengthen accountability by getting better at leading and managing.

LMA stands for Lead, Manage, and Hold Accountable. The underlying EOS discipline is Leadership + Management = Accountability.

In EOS, accountability grows when people are led and managed well. The LMA Questionnaire gives your direct reports a structured way to tell you how your leadership and management are working for them.

Why Use
LMA?

LMA starts with how well you lead and manage your people.

It asks you to look beyond whether people are meeting expectations and examine what they are getting from you as their leader and manager.

Direct-report feedback can show where expectations, communication, or management practices need attention.

That gives you a clear place to focus.

What Does LMA Mean in Practice?

Leading gives people clear direction and the support they need to move forward. Managing keeps expectations clear, communication open, and the right meeting rhythm in place.

When you lead and manage well, accountability becomes clearer. The LMA Questionnaire is one tool for seeing how consistently your direct reports experience those practices.

How Do You Use the LMA Questionnaire?

Use the LMA Questionnaire to gather honest feedback from the people who report directly to you.

Once per year, send the questionnaire to each direct report so they can assess how consistently you lead and manage.

Then review what they share and talk about it together during a Quarterly Conversation.

The goal is not to defend your approach. It is to understand how your leadership and management are being experienced and decide where you need to improve.

Someone can fit your Core Values and still struggle in a particular seat. Someone may also be capable of doing the job while failing to meet your Core Values standard.

The People Analyzer brings both assessments together because EOS calls for the Right People in the Right Seats.

How Does
LMA Connect
to EOS?

LMA works with other EOS Tools and disciplines to help leaders consistently lead, manage, and hold people accountable.

Quarterly Conversations

Give leaders and direct reports dedicated time to exchange feedback and strengthen the working relationship.

Meeting Pulse

Creates a consistent rhythm for staying connected, reviewing progress, and solving Issues.

Vision/Traction Organizer (V/TO)

Gives people clarity about where the company is going and what matters most.

Delegate and Elevate Tool

Helps leaders move work to the right seats and spend more time where they add the most value.

Clarity Breaks

Give leaders dedicated time to think about the business and how they are leading it.

Explore More EOS Tools

A complete set of simple, practical tools that strengthen the Six Key Components of your business. Every foundational tool is free to download.
The EOS Toolbox