Process is the fifth of the six EOS key components. EOS teaches that for an entrepreneurial company to scale effectively and profitably, it has to document its six to twelve core processes. It should document the processes in an entrepreneurial way – which is to say, document the 20% of the process that get you an 80% return. Once that is done, the company has to ensure that the processes are being followed by everyone. Fully implementing this key component allows the leaders to work on the business and the employees to work in the business.

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Rich Lukesh writes an HR blog which I enjoy and to which I subscribe. I have referred to his posts before. Here is another one, entitled Guilt-Prone People are the Best Employees. You can read the whole article here.

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Years ago when I was starting my business career I would occasionally meet my father-in-law at a small diner for what we called our “businessman’s lunch”. My father-in-law was a character. He often called his father-in-law “The Kaiser” after his German heritage. He had lots of nicknames for me as well but, I digress.

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There is tremendous ROI for our clients in the data component of the EOS model when they become 100% strong in it. There are two tools or disciplines in the data component,- the scorecard and measurables. I explained the difference between an EOS scorecard and most other dashboards in this post.

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Years ago my wife volunteered me as an umpire for my daughter’s softball league. “What possessed you to volunteer me?” I asked. “I don’t know the first thing about being an umpire”. “Not to worry”, was her quick reply, “The league is desperate for umpires and besides, I signed you up for umpire class.” Yes, there’s a class for umpires who call the games played by 9 year-old girls. I was somewhat reassured. “After all”, I thought, “how hard can it be to make the call?”

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Last month I spent 8 days cycling in Alabama at a training camp run by Aldo Sfalcin, a retired pro from Windsor, Canada. Think of the camp as “spring training for cyclists”. His words of wisdom for a successful cycling season is that “you must go slow to go fast”. He encourages adult cyclists to put in at least 800 miles of cycling early in the year spinning easy gears at a high cadence to get the heart pumping and to regain muscle memory.

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