Put Your Process Names To Work
During the past quarter, I kept running into a strange situation that surprised me. I had the same conversation with three leadership teams of family businesses. All three family businesses wondered if all departments should follow EOS concepts when a company runs on EOS.
When a leadership team creates its first Accountability Chart, they start by identifying the major functions of the business. Then they list the roles for each seat at the leadership team level. At this point, I introduce them to the concept of LMA (lead, manage, and hold people accountable) for each leadership position.