When you face some issues with your team, emotions may flare and that can become a hindrance to resolving the issues. Take a moment to view this video for some tips on how to guide your team through the emotions to a positive conclusion.
Component: Issues
“Look in Eye, Daniel-san”
I’ve observed an ailment in many sessions over the years, and lately I’ve been prescribing the remedy more than ever, so I thought it worthy of a blog. It occurs during issue solving, and odds are that you’re dealing with it too. When a leadership team is addressing an issue and one of the leaders is explaining the issue to the entire team, many times he or she makes very general, generic statements to all team members when the issue really only has to do with one or two people. This normally stems from a fear of conflict or lack of accountability on the team, and it’s costing you valuable time and causing murkiness, confusion, and lack of resolution.
Issues Are Opportunities
It’s easy for many of us to see an issue as a bad thing – something to be avoided. After all, issues usually lead to some measure of discomfort, so why shouldn’t we avoid them?
Live With It, End It, or Change It
Do you have a tough decision to make?
Is there a challenge you’re currently wresting with? Let’s see if I can simplify it for you.
Don’t Say Maybe
Answer “Yes” or answer “no”. But, don’t say “maybe”. “Maybe” is noncommittal and it rarely buys you time.
Seeing the Elephant
During the Civil War, soldiers who had a near death experience on the battlefield described it as “seeing the elephant”. In other words, they experienced something so overwhelming and so intimidating that they felt paralyzed, unable to act. They survived (by miracle or poor aim) but were forever scarred by the experience.