In many growing businesses, things start to feel inconsistent. Work gets done differently depending on who’s doing it. Problems repeat. And no matter how much you document, things don’t seem to stick. Over time, leaders start to feel like they’re the only ones holding it all together. If your team isn’t following documented processes, the … Read more
If you’ve ever tried to improve the way your business runs, you know how frustrating it can get. You map a process. You hold a few meetings. You roll out a new checklist or software tool. For a few weeks, it feels like progress. Then reality hits. People fall back into old habits. Accountability gets … Read more
Freedom. It’s what every entrepreneur wants. More time, more control, more growth, more clarity. But without clearly documented processes, freedom stays just out of reach. You hire good people and build systems, but your team still hits the same roadblocks. Decisions slow down, results are inconsistent, and accountability wavers. If it feels like your business … Read more
In a Monthly Navigation Meeting, Gino Wickman taught me the importance of a “tidy bow,” which involves thorough follow-up with all stakeholders about decisions and updates. This eye-opening lesson significantly enhanced…
Scorecards are often a highly undervalued tool. Plus, it can be hard to develop a good one. In reality, it can take months to get it right. Even when you’ve nailed it, you will still want to review it every 90 days to make sure it gives you data that you can use to make better business decisions.
Everyone knows about the Grinch, that angry, green guy who hated Christmas with a passion. Most people don’t know why he had this disdain for Christmas. That’s what I’ll tell you about today. You see, he was the Grinch with no process.
