
The single most embarrassing lesson I’ve ever learned in my whole business life came when I found out my employees had nicknamed me “Hurricane Ken”.

The single most embarrassing lesson I’ve ever learned in my whole business life came when I found out my employees had nicknamed me “Hurricane Ken”.
Early this month, I was giving a presentation to a room of business owners about EOS (Entrepreneurial Operating System). One of the business owners came up to me after the meeting and was giving me some kudos for the presentation. After he was done, he said, “You know there is one thing you should add to your presentation.” I thought, “Ok, I guess he was just sugar coating his criticism.” He pointed out that many of the businesses in the room had been around for a while and most likely were doing some of the things we talked about. “Parts and pieces,” he said, as in parts and pieces of the Six Key Components of successful businesses. He admitted that they may not be implemented in the most effective way but that some of the pieces were probably there. For him, the value of EOS was how the system pulled everything together.
A few years ago, Gino Wickman shared his Ten Commandments of Good Decision Making in his EBook, “Decide! The One Common Denominator of All Great Leaders.” Each commandment is a gem but the one that resonates with me most is: “Thou Shalt Not Rule by Consensus”.
I just finished shooting a video to help my clients get their Level 10 (L10) meetings as close to perfect as possible.
Please take 7 minutes and watch it to make sure your weekly leadership team meeting is functioning at a true L10.
If you are having trouble viewing the video, here is a link to watch it: Level 10 Meeting Video.
If you are like most small business owners and leaders, you have too much on your plate. You are constantly juggling priorities. After all, your company, employees, family and, sometimes it feels like, the whole world is depending on you. To paraphrase Rudyard Kipling in “IF” – “It is tough to keep your head, when all about you are losing theirs and blaming it on you”. So what is a person to do?
Are you satisfied that your customers consistently receive great products and services from your company? Is value dependent on who is delivering it or how it’s being delivered? Both are important, but without a written process that is followed by all, people will deliver value their way which is often not your way nor the best way.