The concept of accountability means different things to different people. Some think that it’s simply doing what you say you will do. Others proclaim it’s when things reach the point where “the buck stops here!”
After working with hundreds of business owners and entrepreneurs, I have found that true accountability occurs only when it is ingrained in the company’s culture, and it always starts with the leadership team.
Sadly, most organizations don’t truly foster a culture of accountability. Employees are left to interpret what they’re accountable for, which can lead to confusion, frustration, and apathy.