One of my clients, a small software company in Detroit, had this a-ha moment in our recent quarterly session. “With great power comes great responsibility. We have great power (talent on our team), and we’re not being responsible because we aren’t focusing it effectively.”
Fortunately, they have great people on their team that fit into their culture and are extremely talented. Unfortunately, several team members are bringing in too many new ideas and opportunities for the team feasibly to pursue.
Imagine the scene: you enter the packed press room and immediately sense the energy from the crowd of reporters. You take a seat at the long table amidst what seems like a sea of cameras, microphones, tangled wires, and bright lights. A reporter from Entrepreneur Magazine stands to ask the first question, and a hush falls over the room. “How confident are you that your team can take you all the way to the championships this year?”
If you’re like most bosses, you do most of the talking. Frankly, this one-way-street behavior needs to change. Your job is to ensure that the dialogue is 80/20, where your direct report is doing 80% of the talking and you’re talking only 20% of the time. The only way to make that happen is to ask questions instead of making statements.
