I sent a number of my business partners a $25 Starbucks Gift Cards early in December for the holidays. My intent was to thank them for supporting me in 2013 with an eye to a bigger future in 2014. I added a note to the card, asking if it was “Time for a clarity break?” I figured if it was “time,” a little Starbucks might just do the trick.
I have helped all sorts of companies implement EOS. Construction companies, software companies, wealth management companies, wine distributors, and more. When I ruminate on what is common among these clients – one aphorism comes to mind – business is a sack race.
A friend of ours has backed himself into a bit of a corner. On the promise of extraordinary returns, he made an unconventional investment. The people he invested with have assured him that the investment turned out great, but more than a month later, he still hasn’t gotten a check.
Business owners “give up the gold” when they fail to resolve two issues that prevent them from having truly great people in their organizations. In fact, there are only two people issues in the wonderful world of business. They come in many disguises but they all boil down to two root causes:
We had a great moment in a recent client session. The team was working to define their Purpose, Cause or Passion. When you get that right, it gives everyone in the company a clear statement of “why we exist.” At its best, this becomes the emotional heart of the business. It’s not something most of us are trained to think about, let alone put into words, so leadership teams often struggle to get it right.
