“I didn’t want to come to the meeting, but I’m glad I did.” Over the years, I have heard that confession many times.
Journey Stage: Running on EOS
Business Leadership – 5 Steps to Help You Delegate and Elevate
One of the surest ways to break through the ceiling and get to where you want to go is to delegate and elevate yourself to your God-given unique abilities.
Opportunities to Be Extraordinary – Part 2
As stated in part 1, for most companies, opportunities to be extraordinary only come when the unexpected occurs. This is our chance:
Opportunities to Be Extraordinary – Part 1
Recently, my wife and I took two of our grandchildren, ages 4 and 3, off on a short getaway to enjoy some time together. As we arose in our hotel room before 8 on our final morning and started to get ready to head down for our complementary breakfasts, the lights in part of our room went out. When I stepped into the hallway, the emergency lights were on and my wife could smell smoke. Shortly thereafter, fire alarms were blaring and we were exiting down the back stairway.
Hire Slow, Fire Fast
When we first met, one of my clients was struggling with significant turnover. They had been operating with the mentality of hiring fast and firing fast. Whenever they had an opening, they hired as fast as they could to fill the void. After all, they had customer orders to fulfill and they needed people in place to do it. The problem was that not everyone was the right person for their company—they really didn’t share the company core values or fit into the culture.
Make 2012 the Year of the Customer
As you may have noticed over the last five years, I’ve occasionally sent you something of a passionate plea like the one that follows. I’m officially calling it “Clarity Break Thought” in an attempt to remind you to take a Clarity Break and to also give you something to ponder during it. I hope you enjoy it.