The cost of business inefficiency is the time and money lost to recurring problems that should be solved at the source rather than repeatedly worked around. Business inefficiency can be easy to overlook because it often hides inside the way work gets done. Your team handles problems as they arise, and over time, the extra … Read more
I’ve been rereading Built to Last by Jim Collins and Jerry I. Porras. In the newer edition, they build on the Hedgehog Concept that Collins introduced in Good to Great and make a distinction I hadn’t spent much time thinking about before. They describe two kinds of hedgehogs: content hedgehogs and process hedgehogs. A content … Read more
The signs your business needs a better system usually show up when growth starts creating more confusion instead of more control. As your business grows, the way you used to run it often starts getting stretched. There are more people, more customers, more decisions, and more handoffs, which means there are also more opportunities for … Read more
EOS Tools help your leadership team spot drift early and correct course before small Issues become bigger problems. Can you guess what one of the most important transportation safety innovations has been in the last 50 years? It’s not self-driving cars. It’s not airbags. It’s not GPS. It’s rumble strips. Those shallow grooves cut into … Read more
Growth has a way of exposing things that were much easier to live with when the business was smaller. Here’s how teams spot outdated processes, systems, and structures before the quick fixes that fueled early growth start blocking what comes next. The systems, habits, and structure that helped you get here might still be doing … Read more
Twenty-seven years ago, I was sitting in an electronics engineering lab staring at a screen full of static. Somewhere inside all that noise was the information I actually needed. The problem was, I couldn’t see it until I filtered everything else out. Years later, I realized I had created the same problem for myself running … Read more
