Using Your Scorecard In A Crisis

Scorecard in a Crisis

Video excerpt from the EOS Lead Now Webinar: Scorecard in a Crisis. Watch the complete video here.

Leaders of entrepreneurial companies are usually being pulled in many directions at once. When everything feels so mission-critical, it can be difficult to know what to tackle first. That’s where data comes in.

Referring to the data on your company Scorecard can help you get clarity on what you need to focus on right now.

Your company Scorecard is more critical than ever, so we’ve dedicated an entire Lead Now session, as well as this blog, to be a class in “Scorecard 101.”

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Everyone Has a Number

Employees perform most of the activities that, if measured, are usually leading indicators of future outcomes. You can’t know how well your business is doing without understanding how well the people in your business are doing. When you spend more time focused on leading indicators you’ll spend less time (after the fact) pouring over income statements and analyzing trailing indicators.

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Giving Feedback: Three Data Points

When your company’s leadership team is meeting to resolve a people issue and the employee’s manager is about to talk with her or him to solve it, make sure the manager leaves the meeting with three examples of unproductive behavior that has been noted by members of the team.

A Great Week = A Great Scorecard

For many organizations and leaders, finding the right set of 5 to 15 leading indicators that provide an absolute pulse on the business (or the department) is a difficult challenge. Often it takes several months or longer to truly fall in love with your scorecard.

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