For nearly seven years as an EOS Implementer, one of the most common challenges I’ve seen on leadership teams is this: the Integrator struggles to fully own the Integrator seat. This most often happens when the Integrator is also sitting in the Operations seat and never quite steps out of the day-to-day. When that happens, … Read more
Their EOS implementation was a success. Level 10 Meetings were running across departments. Scorecards were populated. Rocks were being set. The organization had momentum. Then, about eighteen months in, the company’s Integrator, Paula, noticed something troubling. It started small. A department leader asked to shorten their Level 10 Meeting “just this once” because of a … Read more
At some point in the growth of a company, every leadership team bumps into the same uncomfortable truth: growth and success don’t eliminate issues; they multiply them. While that realization can feel frustrating at first, it’s one of the most freeing shifts a leadership team can make. Once teams truly understand that issues aren’t distractions … Read more
Running a growing business is demanding. Running one where productivity depends on constant follow-up is exhausting. Most leadership teams don’t have a motivation problem. They have a system problem. The Entrepreneurial Operating System (EOS) improves employee productivity by strengthening the Six Key Components of your business: Vision, People, Data, Issues, Process, and Traction. When those … Read more
The Accountability Chart is an EOS Tool for clarifying roles by defining the seats your business needs, the five accountabilities for each seat, and the person ultimately responsible for each. Accountability problems rarely come from a lack of effort. They come from a lack of clarity. When people aren’t crystal-clear on who owns what, work … Read more
My mentor René Boer, co-author of How to Be a Great Boss, once told me something that fundamentally changed how I think about team health and accountability: When you keep an underperformer in a seat, you’re essentially “stealing their life.” It’s a stark statement. But after years of working with leadership teams running on the … Read more
